Comprehensive service
From identifying cost savings on your existing telephone, Internet or mobile invoices to the rollout of a whole new system and beyond, The Comms Whisperer can advise and guide clients every step of the way.
In-depth consultation
- Complete review: A granular discussion about your business communications goals and objectives
- Site survey: Identifies any improvements required to enable adoption of new technology, including RF solutions
- Broadband speed test: Assesses the suitability of your connectivity and your ability to operate cloud-based services
- WiFi & DECT inspection: Pre-survey advice including areas of improvement for coverage
- Invoice analysis: Highlights cost savings including any superfluous products and excessively high charges
- Detailed reporting: A full summary of your business requirements including product recommendations, urgent actions and areas of potential cost reduction
Project management
- ITT preparation: Complete Invitation-to-Tender to include detailed specifications & requirements
- Supplier engagement: Only trusted partners will be approached to provide quotations
- Contract negotiation: Ensures clients get the best possible deal for their new solution
- Supplier presentations: To include demonstration of proposed solution
- Supplier selection: The client decides which solution they would like to proceed with
- Procurement: Hardware, software and training all sourced from reputable suppliers
- Installation coordination: Ensures business uptime and continuity for all services
- Final sign-off: Only occurs when all systems and hardware are fully installed and live
Ongoing support
- Monthly invoice reconciliation: Ensures the client is paying what they were quoted for
- Technical liaison: The client raises faults with The Comms Whisperer, helping to avoid time on hold with suppliers
- System expansion: Managing the addition of new users, sites or equipment to the existing solution
- Contract management: Ensures that no contract anniversaries are missed and shields the client from persistent sales people
Full Service Description and Terms & Conditions available on request
Let's talk
See if you could benefit from The Comms Whisperer's professional service and expertise. Get in touch today for an initial, informal chat with no obligation.